Welcome to the Grove Heights Apartments Website

If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern E.H. Investors LTD’s relationship with you in relation to this website. The term “Grove Heights Apartments” or “us” or “we” refers to the owner of the website whose registered office is 4 Quex Road, London, England, NW6 4PJ. The term “you” refers to the user or viewer of our website.

Use of the Website

Content:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Accuracy:

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Risk:

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Trademarks

All trademarks reproduced in this website, which are not the property of or licensed to the operator, are acknowledged on the website.

Unauthorized Use

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

External Links

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Linking

You may not create a link to this website from another website or document without Grove Heights Apartments’ prior written consent.

Jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Company Details

E.H. Investors LTD

Company number: 08624951
Registered office: 4 Quex Road, London, England, NW6 4PJ
Contact email: management@groveheights.co.uk

Guest Policy

Guests are strictly not permitted to stay beyond the designated check-out time. This booking does not constitute a long-term rental or Assured Shorthold Tenancy (AST). All guests must vacate the premises by the check-out time stated in the booking confirmation.

Damages and Missing Items

Guests are financially responsible for any damages or stolen items during their stay. Grove Heights Apartments reserves the right to charge all repair and replacement costs to the payment method used for the booking.

Property Cancellation Policy

CANCELLATION POLICY

Standard Rate:

Cancellation is free of charge up to 7 days prior to the date of arrival. After this time, 100% of the room rate will be charged as a cancellation fee.

Non-Refundable Rate:
For non-refundable bookings, no cancellations or changes are permitted. In case of a cancellation, 100% of the total amount will be charged as a cancellation fee.
Alternatively, for flexibility, we offer this policy:

• 14+ days before check-in: Full refund
• Within 14 days: 50% refund
• Within 7 days or no-shows: No refund (100% charge applies)
  Please note, additional applicable charges and taxes may apply.

Penalties

Default Penalty Policy:

If guests cancel within 7 days of the check-in date, the full amount of the booking will be charged.